Q: Are you a factory or trading company?
A: We are manufacturer, more flexible on delivery time and customizable OEM services.
Q. Can you offer sample?
A. Sample is available to offer, the fee of sample and freight shall be paid by your side; If you place an order, the sample cost can be deducted for payment.
Q: How to order?
A: Select products→send inquiry on Alibaba→Price list offered→Sample/price confirmed→performa invoice provided→deposit payment→mass production→balance payment→goods sent out→shipment received.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in Shenzhen City, China. You can fly to Shenzhen baoan airport directly, our factory is about 30 minutes by car from there. We will pick you up to factory from the airport. Welcome to visit our factory.
Q: How does your factory do regarding the quality control?
A: Quality is the priority. We always attach great importance to quality controlling from the start to the end. Our factory has gained FCC, ROHS certification.
Q: How about OEM? I want my special design?
A: OEM/ODM orders are warmly welcome based on certain quantity. Your bar code and logo can be printed in the carton package based on certain quantity.
Q. Can I have my own packaging?
A. Yes, it just need extra cost, and we could help you design or you can offer the sketch. And the MOQ is different for different styles.
Q: How to guarantee after sale?
A : We supply 12 months products warranty. If the item was found with defective during warranty, you can contact us immediately, we would like to help you solve the problem in the first place, products will be ready repair or new one placement for you.