1.Q:Are you a factory or a trading company, can you support OEM customization?
A: We are manufacturers, and the delivery time and customizable OEM service are more flexible.

2.Q: How to order?
A: Select the product → send Alibaba's inquiry → provide price list → sample / price confirmation → provide performa invoice →deposit payment → mass production → balance payment → issued goods → received goods.

3.Q:Are all product sample provided freely?
It depends, most of sample is free,but some of our patent product need to be negotiated.
Please verify with our account managers.

4.Q:Does Saiboro accept OEM/ODM service?
A:Yes,you can custom design or selected our design (OEM / ODM is highly welcome).
And we can do your customized package,or we also have some package for your reference.

5.Q: How does your factory handle quality control?
A: Quality is the top priority. We always attach great importance to quality control from start to finish. Our factory has obtained FCC and ROHS certification.

6.Q: How about OEM? I want my special design?
A: Based on a certain number, OEM/ODM orders are warmly welcomed. Your barcode and logo can be printed in a carton pack according to a specific amount.

7.Q: How to guarantee after sale?
A: We offer a 12 month product warranty. If you find a defective item within the warranty period, you can contact us immediately,
we hope to help you solve the problem, the product will be ready for your repair or a new location.

8.Q. Do you accept drop-shipping orders?
Yes,we can do drop-shipping for you when you leave us correct address.