How To Order:

FAQ

CONTACT US

Q1: Do you make custom designed LOGO/brand for soft cases? What are the details of this mobile phone accessory?

A1: Yes, we welcome your custom images and ideas for soft cases, we can print/imprint your design on them and can custom different color and sizes for cases. We offer all models for you to choose and they are 100% suitable for your mobile phone. They use environmentally friendly materials and feel comfortable

Q2: Are you a trade company or a manufacturer?

A2: We are industry and trade Integration Company. We have CE patent of appearance design OEM and ODM services are available.

Q3: Do you ship to my country? How long does shipping usually take?

A3: Sure, We will choose a cheapest and safe way for you, normally send by DHL/Fedex /TNT/UPS Allow about 3 days to 10 days for shipping.

In large quantity we recommend that you choose sea transport, that will reduce the cost for you.

Q4: Which payment Methods can I use?

A4: You can use MoneyGram, Western Union, T/T, Trade Assurance Alipay, PayPal etc. you can even mail us for check.

Q5: What is minimum order quantity?

A5: We are accept customized small order, So that you can start your business. We look forward to your large order!

Q6: Can I get sample first?

A6: Yes,we offer sample if the items which you want have in stock.

Q7: How could i buy the products i need if there is no price in the website?

A7: Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request. So that you can start your business. We look forward to your large order!

Q8 How is the after sales service?

A8:(1). We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers complains and feedback.

(2) .We offer 24-hour online service to help buyers solving problems.

(3). We offer buyers updated market information regularly.

(4). We offer full- package service for those buyers visiting Kingphone.

Any questions please contact us by trade manager or email, wechat,whatapp.skype.

we will get back to you as soon as possible.

Our office hours are:

9:30 a.m. to 6:30 p.m. (GMT +8) from Monday to Saturday

And our office is closed on Sunday and public holidays (China mainland)

We apologize for the late reply during the holidays

♦ Shipment: DHL, UPS, Fedex, EMS, TNT,Sea transportation ect. Let me know your address,

I will check optimal express for you, express will directly take package to your hand from China.

♦ Payment Terms

We accept  Western union, T/T, alipay, Trade Assurance and so on.

Just let me know which one is convenient for you.

♦Packaging informations:
1)Inner packaging: transparent box.
2)outer packaging: Export carton.
3)Custom packaging is highly welcome.

Any questions, please write email to us or call us , we will reply you ASAP.

thank you!